Last Updated: September 16, 2026
At House of Rhinestone, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, place an order, request a personalised product, or contact us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use our website, we may collect the following information:
Information you provide to us
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order and purchase details
- Personalisation details, such as names, initials, dates or other information you provide for a customised product
- Information you provide when contacting our customer support
- Any other information you voluntarily provide to us
Information collected automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and device information
- Pages visited and time spent on our website
- Referring website or source
- General website usage and interaction data
- Cookies and similar technologies
2. How We Use Your Information
We may use your information to:
- Process and fulfil your orders
- Deliver your purchases
- Process personalised or customised orders
- Communicate with you about your order
- Respond to enquiries and customer service requests
- Provide information about products or services you have requested
- Improve our website, products and customer experience
- Prevent fraudulent or unauthorised transactions
- Maintain website security
- Comply with applicable legal and regulatory requirements
- Send promotional or marketing communications where permitted and where you have provided the necessary consent
We do not use your personal information for purposes unrelated to the reason it was collected unless permitted or required by applicable law.
3. Personalised Products
Some House of Rhinestone products may require you to provide personalisation details, such as a name, initials, date or other custom information.
We use this information only as reasonably necessary to create, process and fulfil your customised order and to provide related customer service.
Please ensure that you have the right to provide any personal information or content submitted for personalisation.
4. Payment Information
Payments made through our website may be processed by third-party payment service providers.
House of Rhinestone may not directly store your complete debit card, credit card or other payment credentials. Payment information is generally handled by the applicable payment provider according to its own privacy and security practices.
We recommend reviewing the privacy policy of the payment provider used for your transaction.
5. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to operate our business and provide our services, including:
- Payment processing providers
- Shipping and delivery partners
- Website hosting and technology providers
- Website analytics and performance providers
- Customer support or communication platforms
- Professional advisers, where reasonably necessary
- Government authorities or law enforcement where required by applicable law
These parties may receive only the information reasonably necessary for the service they provide.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to help us:
- Keep the website functioning properly
- Remember preferences
- Understand how visitors use our website
- Improve website performance
- Measure marketing and advertising effectiveness
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of our website.
7. Marketing Communications
If you choose to receive marketing communications from us, we may use your contact information to send you information about new products, offers, collections, promotions or other updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.
Even if you opt out of marketing communications, we may still contact you regarding transactions, orders, payments, deliveries or other necessary service-related matters.
8. Third-Party Links
Our website may contain links to third-party websites, services or social media platforms.
We are not responsible for the privacy practices, security or content of third-party websites. We encourage you to review their respective privacy policies before providing them with personal information.
9. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
10. Data Retention
We retain personal information for as long as reasonably necessary to:
- Complete transactions and provide our services
- Maintain business and transaction records
- Resolve disputes
- Meet legal, accounting and regulatory requirements
- Protect our legitimate business interests
The retention period may vary depending on the type and purpose of the information.
11. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
12. Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent where processing is based on consent
- Object to or restrict certain processing
- Opt out of certain marketing communications
- Request information about how your personal information is used
These rights may be subject to applicable legal limitations and exceptions.
To make a privacy-related request, please contact us using the details below.
13. International Visitors and Orders
House of Rhinestone may receive visitors, enquiries and orders from customers located in different countries.
Where personal information is transferred across countries, we take reasonable steps to handle that information in accordance with applicable privacy and data protection requirements.
The privacy laws applicable to your information may vary depending on your location and the nature of the transaction.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, services or applicable legal requirements.
Any changes will be posted on this page with an updated “Last Updated” date.
We encourage you to review this page periodically.
15. Contact Us
If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your information is handled, please contact us:
House of Rhinestone
Email: info@houseofrhinestone.in
Phone: +91 9099834288
Website: www.houseofrhinestone.in